GP7
  • GP7 App
  • General Info about the Application
    • Installing the Application
    • The Main Functionality of the Service
    • User Authentication
  • Operations with Accounts
    • Enabling and Disabling Cryptocurrencies
    • Checking Your Balance and Viewing the Transaction History
    • Receiving Cryptocurrency to Your Account
    • Sending Cryptocurrency from Your Wallet
    • Transfer Fee
  • Cryptography for Interaction with Blockchain
    • Digital Signature Generation
    • Restoring Access
    • Key Generation and Recovery Key Export
    • Recovery Key Export
    • Viewing and Manually Uploading Keys in Key Manager
    • Restoring Access and Importing the Recovery Key
  • Cryptocurrencies
    • Blocks and Transactions
    • Features of Bitcoin and Bitcoin Cash
    • Ethereum Features
    • EOSIO Features
    • XRP Features
    • USDT Features
    • TRON Features
  • Assets
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  1. Cryptography for Interaction with Blockchain

Restoring Access and Importing the Recovery Key

PreviousViewing and Manually Uploading Keys in Key ManagerNextCryptocurrencies

Last updated 4 years ago

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If you try to authenticate on a device without the device key (e.g. if you are using a new device or you reinstalled the app after deletion), the wallet will require a recovery procedure.

For the recovery procedure, you need to import the recovery key. If the recovery key had been uploaded as a file, it should be downloaded using the phone’s operating system. If the key had been exported to Key Manager, select Connect to Key Manager, and connect using a QR code.

If only one key is available in Key Manager, it will be imported automatically. If there are several keys, select the right one from the list manually.

If you are not sure which key is the right one, try each of them. After receiving the key, the phone will check it and report an error if it occurs.

Subsequent steps are performed automatically. Just wait until the generation of all signatures is complete and the congratulation screen appears. Since ABC keys are in no way related to XYZ keys, please note that the addresses of your wallets have also changed, so warn your counterparties against sending funds to your old addresses.